Returns, Refunds & Exchanges

Your Aura. Your First Wear.

At Deeaura, we believe a garment carries something beyond its physical form — it carries the energy of the person who wears it. This belief is at the heart of everything we create.

Every Deeaura piece is sent to its muse unworn and untouched. We do not use our corsets for model shoots, styling shoots or repeated try-ons because we want the person who purchases the piece to be the very first person to wear it.

There is something special about that first wear. The piece begins its story with you.

Why we do not accept returns or exchanges

For this reason, all Deeaura purchases are final sale. Once a piece leaves our studio, we cannot accept it back for another person to wear.

A returned garment may have been exposed to the wearer’s skin, perspiration, perfume, makeup or other external elements. Even when a garment appears untouched, we cannot guarantee that it remains in the same untouched condition in which it left us.

We therefore choose not to put a previously purchased or worn piece back into circulation. We believe every Deeaura muse should receive a piece that has never been worn by anyone else.

This is also why our pieces are photographed without models. We want the first person to truly wear the garment to be you.

No returns

We do not accept returns for change of mind, personal preference, styling preference or any other reason once an order has been placed.

Please review the product description, measurements, photographs and size guide carefully before purchasing. If you are unsure about sizing or fit, please contact us before placing your order. We will be happy to help you make an informed choice.

No exchanges

We do not offer exchanges for another size, design, colour or style. Every Deeaura piece is individually developed and carefully prepared. Once chosen, your piece is reserved for you and cannot be exchanged for another muse.

No refunds

All purchases are non-refundable. We do not offer refunds, store credit or replacements due to change of mind, incorrect size selection or personal preference.

In the rare case of an issue

Every piece is carefully inspected before being sent from our studio.

If your order arrives damaged, defective or differs from what you purchased, please contact us at by.deeaura@gmail.com within 48 hours of delivery, along with your order number and an unedited unboxing video showing the issue.

Please do not wear, wash, alter or modify the piece before contacting us. If the issue is confirmed to have occurred before delivery or to be an error on our part, we will assess the situation and determine the appropriate resolution.

Issues resulting from wear, incorrect handling, improper care, accidental damage or failure to follow our care instructions are not eligible for a return, exchange or refund.

A piece that begins with you

Deeaura was created around the belief that clothing can hold an aura of its own. We want every piece to arrive exactly as it should — unworn, untouched and waiting for its muse.

No previous wearer.
No model wear.
No second story before yours.

Just your piece, meeting you for the very first time. Because at Deeaura, your first wear is part of the story.

An aura for every muse.

Before reporting a damaged piece

Because every Deeaura piece leaves our studio carefully inspected and in its intended condition, we kindly ask you to record a continuous, unedited video of your unboxing from the moment the package is opened until the corset has been completely removed and inspected.

Please make sure the video clearly captures the packaging, the entire corset and all areas of the piece while you carefully check it for any damage, defect or issue.

In the event of damage or a defect, the unboxing video must clearly show the condition of the piece immediately upon opening. Only issues that can be verified through the complete unboxing video will be considered for further review.

If a complete unboxing video is not provided, or if the video does not clearly establish that the issue was present when the package was opened, the order will not be eligible for any return, exchange, refund or other resolution.

Once the piece has been worn, altered, washed or handled beyond the initial inspection, we cannot accept responsibility for any subsequent damage.

Your unboxing is the first chapter of your Deeaura story — please preserve it carefully.